For much better field service providing customer with high-effect high grade, defend customer's lawful rights and interests, our company serves item right away on basis serving promise in implementation industrial association, to extensive customer make as follows promise: Accept insurance serving promise

1.The gauge sells the sincere message small side door: And sell a personnel wielding a professional knowledge , introduce and explain an insurance term to the customer patient and painstaking, make the benefit explaining a dissolution of responsibility , making a customer understand the insurance insuring against the day afer tomorrow correctly clear and respond to the duty fulfilling; Guide a customer to fulfill carefully informing of duty according to the facts , guide a customer to fill in insurance application according to the facts , warn a customer of matters needing attention.

2.The convenient customer is contacted: Way selling the communication that the to provide on self's own initiative easy personnel customer contacts, being connected with to the customer consults about with the help demanding the company relevance branch , as soon as possible, giving a reply, or exploring.

3.Fleetness acceptance treatment: With regard to, individual insures against a piece , the company decides accepting insurance or not starting from receiving entire day of insuring against a data of customer within 8 workdays; Require that insuring carrying out physical examination's a piece, the company will inspect up an advice note concretely out; Guarantee a piece by that the core guarantees jumping into a being able to not accept insurance, the company will carry out notice. Guarantee slip is kept intact serving promise

4. Enthusiastic thoughtful service: The chest face service people checks active fervency of customer , guide a customer to fill in the relevance data , rapidly accurate accept and hear. Have no way to solve to on the spot , require that keeping intact examining and approving serves a piece, will make an explanation to errorless clear customer field, 4 workdays inner is completed in general under the data is all in readiness situation , special case needs to prolong treatment time's , will inform of the condition progressing in time to the customer. Settle a claim serving promise

5.Service settling a claim reporting a case: The customer can report a case by the fact that 95519 customers serving a special line , many channels such as selling a personnel or serving chest face directly to the company bringing forward settlement of claim.

6.Fleetness settlement of claim is served: Material is all in readiness , procedures is entire , belong to insurance liability and does not need the law case investigating whether to the claimant, make the decision settling a claim out within 7 workdays, the inner can not ascertain the result claimant law case to 7 workdays , be able to inform of a customer in time with the condition settling a claim progressing.

7.Repudiation of claims written notice: To repudiation of claims, law case , the company will put up the repudiation of claims advice note and explanation cause to the customer.

8.Emergency settlement of claim is served: When significant fortuitous accident happened, the company learns the queen will send the professional staff who settles a claim to arrive in a scene carrying out settlement of claim exploring a job in the first time , the settlement of claim carrying out a fleetness serves and. Telephone serves promise.

The individual agent leaves office informing: After the individual agent leaves office, the company informs of a customer in time is that the customer selects the follow-up service people together